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  /    /  INNOVATION, SINGLE  /  Innovation and Customer Experience (E4 BSBINN301)

Innovation and Customer Experience (E4 BSBINN301)

$200.00

Customer service is just a day in, day out ongoing, never-ending, unremitting, persevering, compassionate, type of activity.

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Description

This unit describes the skills and knowledge required to be an effective and proactive member of an innovative team. It applies to individuals who play a proactive role in demonstrating, encouraging or supporting innovation in a team environment. The individual may be a team participant or team leader. Teams may be formal or informal and may comprise a range of personnel.

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