Description
BSBTWK401 – Build and Maintain Business Relationships
Product Description
Strong business relationships create opportunities, build trust, and drive professional success.
This micro-credential develops the practical skills needed to establish, manage, and strengthen professional relationships with clients, colleagues, stakeholders, and business partners.
Learn how to communicate confidently, expand your professional network, negotiate effectively, and develop lasting business connections that support organisational growth.
What You’ll Learn:
- Build and maintain valuable professional relationships.
- Identify networking and business development opportunities.
- Apply effective communication and negotiation techniques.
- Manage challenges and resolve relationship conflicts.
- Strengthen stakeholder engagement and professional networks.
Your Learning Pathway
BSBTWK401 is an Australian nationally recognised unit of competency that can contribute towards the completion of eligible business and management qualifications, including relevant School of Digital programs, subject to qualification requirements.
Short Product Description
Master the art of building professional relationships. Develop essential networking, communication, negotiation, and stakeholder engagement skills to create meaningful connections and unlock new business opportunities.
Australian Unit of Competency: BSBTWK401 – Build and Maintain Business Relationships.



